Offering the highest levels of service and support at
the most economical cost
Quality Foods is a cooperative owned by its members, who are also its customers. As co-op members and owners who share in Quality’s profits, Quality Food’s customers demand the highest levels of service and support at the most economical cost.
To meet these needs, Quality selected Tiva Software’s Enterprise Connect™ product. Enterprise Connect is an enterprise-wide solution that combines the best features of customer relationship management with sales force automation. With Enterprise Connect, Quality will be able to download current pricebooks to its members and allow them to use a Palm device for easy order creation and submission. In addition, Quality’s salespeople will be able to use Tablet PC’s and laptops for customer account management, reviewing order history, creating new orders, and for creating instant reports.
“We have been looking for a solution to meet the multiple needs of our company and our customers for quite some time”, says James Hammock. “When Tiva demonstrated the power of Enterprise Connect to us, I knew we found the solution we needed. With Enterprise Connect, we’ll be able to bring even higher levels of service to our customers and improve the productivity of our sales force. This single application can help us improve both revenue and expense.”
About Quality Foods Quality Foods is a full line wholesaler to the retail and foodservice industry and has maintained steady, progressive growth since 1947. Quality supplies more than 700 retailers in Virginia from its distribution center located in Central Virginia.
About Tiva Software, LLC. Tiva Software, LLC, located in Charlotte, NC, develops sales force automation systems for Pocket PC, PalmOS, Tablet and .NET based technologies. For more information about Tiva Software and its software solutions, visit Tiva www.tivasoftware.com and register for an online demo or call toll-free 877-TivaLLC.
