General Section This Web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Tiva may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Tiva assumes no responsibility regarding the accuracy of the information that is provided by Tiva and use of such information is at the recipient's own risk. Tiva provides no assurances that any reported problems may be resolved with the use of any information that Tiva provides. By furnishing information, Tiva does not grant any licenses to any copyrights, patents or any other intellectual property rights. Tiva does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to Tiva will be deemed NOT to be confidential. By sending Tiva any information or material, you grant Tiva an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Tiva is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law. You can learn more about Tiva privacy practices on the Web in our Privacy section. Global Availability Section Information Tiva publishes on the World Wide Web may contain references or cross references to Tiva products, programs and services that are not announced or available in your country. Such references do not imply that Tiva intends to announce such products, programs or services in your country. Contact Tiva for information regarding the products, programs and services which may be available to you. Tiva's obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from Tiva off this web site that is provided without an agreement, that product or service is provided "AS-IS" with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk. Business relationships Section Tiva makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-Tiva Web site, even one that may contain the Tiva-logo, please understand that it is independent from Tiva, and that Tiva has no control over the content on that Web site. In addition, a link to a non-Tiva Web site does not mean that Tiva endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, 'Trojan horses' and other items of a destructive nature. IN NO EVENT WILL TIVA BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ALL INFORMATION IS PROVIDED BY TIVA ON AN "AS IS" BASIS ONLY. TIVA PROVIDES NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.
Personal Information In general, you can visit Tiva on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we or our partners may need information from you. You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to provide you with a subscription. You may give us your credit card details to buy something from us or a description of your education and work experience in connection with a job opening at Tiva that you wish to be considered for. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so. Using and Sharing Personal Information The following paragraphs describe in more detail how Tiva may use your personal information and with whom we may share it. Depending on the type of Tiva Web site you are visiting, one or more of the paragraphs may apply. For example, if you order a product from an Tiva Web site, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use. Fulfilling Your Transaction Request If you request something from a Tiva Web site, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Tiva, Tiva's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes Marketing Use The information you provide to Tiva on certain Tiva Web sites may also be used by Tiva and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way. Tiva Human Resources Web Sites (Including Recruitment) In connection with a job application or inquiry, whether advertised on an Tiva Web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Tiva and its related entities for the purpose of employment consideration or your inquiry. Except where you tell us not to, we will keep the information for future consideration. Information for Business Partners If you represent a Tiva Business Partner, you may visit a Tiva Web site intended specifically for Tiva Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Tiva Business Partners generally. For instance, this may involve using your information to send you details of Tiva Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Tiva customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes. Tiva Supplier Administration If you represent a Tiva supplier, you may visit a Tiva Web site intended specifically for use by Tiva suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Tiva, Tiva's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent and/or other Tiva suppliers generally. Tiva Discussion Forums and Chat Rooms If you participate in a Tiva discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others, potentially inside or outside Tiva, who have access to that discussion forum or chat room. Also, please recognize that individual forums and chat rooms may have additional rules and conditions. Each participant's opinion on a forum or chat room is his or her own and should not be considered as reflecting the opinion of Tiva. Our Worldwide Practices Tiva is a global organization, with business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, all over the world. We may share your personal information within Tiva and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Tiva will still handle information in the manner we describe here. Information Security and Quality We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality. Supplementing Information From time to time we may supplement information you give us via a Tiva Web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service. Use of Suppliers In some cases Tiva uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Tiva's practice to require such suppliers to handle information in a manner consistent with Tiva's policies. Mergers and Acquisitions Circumstances may arise where, whether for strategic or other business reasons, Tiva decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is Tiva's practice to seek appropriate protection for information in these types of transactions. Cookies, Web Beacons and Other Technologies We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Tiva Web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data." Tiva or others on Tiva's behalf may use this data to analyze trends and statistics and to help us provide better customer service. Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies. We collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Tiva pages use cookies, sent by Tiva or its third party vendors, or other technologies to better serve you when you return to the Web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web sites may not work properly. Some Tiva Web sites also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across Tiva's Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded. Service Quality Monitoring Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is Tiva's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes. Online Advertising Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual. If, however, you would prefer that these companies not collect such information, please visit www.networkadvertising.org and follow the "opt-out" instructions. Personalized URL Link On occasion, we may personalize and customize Web sites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with Tiva and information you have provided to us. While you are visiting these Web sites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these Web sites is usually presented as a personalized URL in an e-mail, a notice on a Web site registration page, or as a response to you logging on to a certain Web site. If you choose to visit one of these Web sites, you are agreeing to let Tiva collect information about your visits and also to its association with other information about you and your relationship with Tiva. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites. Disclosures Required By Law Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Privacy Technology Technology will increasingly help give you more control over your personal information. It will also help organizations to manage their privacy practices and policies. As an information technology provider, Tiva actively supports the development of privacy technologies to help achieve these goals and to help create greater trust and confidence in the way personal information is handled. Products and services are available which can assist you with the control of your personal information while navigating the Web. See www.privacyalliance.org/resources/rulesntools.shtml for an overview of many privacy-related tools. Please note that Tiva has not formally evaluated these tools. Links to non-Tiva Web Sites Tiva Web sites may contain links to other Web sites. Tiva is not responsible for the privacy practices or the content of those other Web sites. Notification of Changes This privacy statement was last updated on September 18, 2002. A notice will be posted on our Web site home page for 30 days whenever this privacy statement is changed in a material way. Privacy Questions and Access If you have a question about this statement, you can send an email to the Tiva Web site coordinator. The address for this is webmaster@tivasoftware.com. You can also contact us at this address if you have a question about Tiva's handling of your information. If you wish to obtain a copy of particular information you provided to Tiva, or if you become aware the information is incorrect and you would like us to correct it contact us at info@tivasoftware.com. Before Tiva is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe. If you have questions or concerns regarding the site's privacy statement, you should first contact Tiva directly. This Web site is maintained by Tiva Software, LLC. |
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